Terms and Conditions
Before you send it back, give us a call at 1-800-203-3613 and let’s see if we can resolve your concerns.
If you must send it back, customers may return an order, in the original unopened carton(s) and condition, within 15 days of order date for a refund.
Credit or refund will be given within 7 days for returned goods only. Original shipping charges will not be refunded. Customer may be responsible for any return shipping and/or associated charges.
A re-stocking fee of 20% may be charged if items are returned in non-original cartons or items are damaged or missing.
BagSpot Pet Waste Solutions warrants to the original purchaser that our BagSpot Pet Waste Solutions products, namely the BagSpot 2 ‘n 1 Dispenser, and Pet Waste Stations will be free from defects in material workmanship under normal use for a period of five (5) years from the date of purchase.
BagSpot Pet Waste Solutions may elect to repair or replace any defective BagSpot product covered by our warranty. Our warranty does not cover defects caused by misuse, abuse, vandalism, negligence, alterations, environmental conditions, extreme weather conditions, or improper installation, storage or handling.
This warranty is only valid in the United States of America. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Additionally, BagSpot is not responsible for injury caused by improper installation, and maintenance of any BagSpot products. Plastic bags are not toys and may result in injury or death and should be kept away from infants and small children.
To obtain performance under this warranty, the purchaser must contact BagSpot and report, in writing all defects claimed and provide the product or photographs thereof. Please contact us at: 1-800-203-3613 or firstname.lastname@example.org
All orders received by 3PM Central Time will ship that day. Any orders received after 3PM Central Time will ship on the next business day.
BagSpot Pet Waste Solutions is conveniently located in the heart of America and can ship to either coast quickly.